The fastest way to reach us is WhatsApp — typical reply time is under 2 minutes during business hours.
WhatsApp us
Sales, support, partnerships, refunds, abuse reports — all routed through the same number with internal tagging.
| Purpose | Address |
|---|---|
| General & sales | hello@your-domain.tld |
| Support & billing | support@your-domain.tld |
| Reseller program | partners@your-domain.tld |
| Abuse reports | abuse@your-domain.tld |
| Privacy / data requests | privacy@your-domain.tld |
| Legal & takedowns | legal@your-domain.tld |
Note for admins: replace these placeholders with your real domain in website/legal/contact.php before going live.
Business hours
- WhatsApp & chat: Mon–Sat, 10:00 AM – 9:00 PM IST
- Email: 24×7, replied within one business day
- Critical incidents: 24×7 via in-dashboard escalation
Registered office
Please update this block with your registered business address before launch — required by most consumer-protection regulators.
WhatzAPI
[Street address]
[City, State, PIN]
[Country]
What to include in your message
To help us help you faster:
- Your registered email or account ID
- The exact action that failed (with screenshots if possible)
- The time the issue occurred (with timezone)
- For billing: the invoice ID
- For abuse reports: the sender number and a screenshot of the offending message